Services

VALUATION

We employ an independent appraiser who is both a Certified Appraiser of the Association of Jewellery Appraisers and a National Association of Goldsmiths Registered Valuer. This enables our team to focus totally on the needs of our customer. The quality of the valuation reports is beyond what one could normally expect a jeweller to produce. The package includes a full description of all pieces including digital photography, digital copy of your valuation and a summery sheet for your insurance company.

WATCH SERVICING

CARING FOR YOUR TIMEPIECE

When caring for your watch we believe they should be serviced only by the most knowledgeable and skilful of watch technicians. This is why all watches are returned to their respective manufacturers, whether it be Rolex, Tudor, Omega or Tag Heuer. As part of our aftercare service we liaise with the relevant watch service centres on your behalf, to make the transition of your watch being serviced as smooth as possible.

Our in store work shop offers a variety of watch interventions ranging from watch batteries to replacement straps.

REPAIRS

We are big enough to take on most high quality jewellery repairs but small enough to care! We use several specialist workshops to ensure your jewellery is in the best of hands. Please bring in your piece for specific advice and if required we can arrange an accurate estimate. 
As a guide we undertake most of the following work:

- Ring Sizing

- Remodelling and refurbishment

- Stone replacement

- Pearl restringing

- Jewellery reairs

CLEANING JEWELLERY

We believe you should get the best from your jewellery all the time. All jewellery and watches purchased from ourselves come with a free cleaning service for life. Jewellery can be cleaned and polished if applicable and watch bracelets cleaned, which we recommend once or twice a year. We can also undertake rhodium plating for white gold jewellery.

GIFT VOUCHERS

We appreciate  it can be very hard to choose a gift especially for a loved one. We can provide gift vouchers of any amount and they are valid against any item. These are issued in store ready to present to that special person.

ROLEX TRADE-INS

If you wish to upgrade your Rolex we will be delighted to welcome you in store to discuss the sale of your existing watch and selection of your new timepiece.

BATTERIES AND STRAPS

Batteries can be fitted from our in-store workshop excluding water resistance testing. We endeavour to return within 3 to 7 days. We also have a selection of straps available for fitting or will endeavour to order the correct branded one as required. 

ENGRAVING

We can arrange engraving of some pieces by a specialist hand engraver. Our engraver is second to none and his art work is outstanding.